Technical Support and Consultancy Services Agreement

Technical Support and Consultancy Services Agreement

Technical Support and Consultancy The automation of business processes, the rapid and effortless management of business processes thanks to computers, and the penetration of the Internet into every aspect of our lives have inevitably required businesses to invest in Information Technologies (IT). Managers who do not have full command of IT have to get support from integrator technology businesses while making the said investments in their businesses. Otherwise, even if high amounts are paid, technological problems continue as long as good equipment, correct configuration and a perfect infrastructure cannot be established.
 
When organizations integrate IT into their structures, they only complete a small part of the existing process. The core process is the operation and maintenance of IT. In this process, businesses manage their IT either by employing expert IT personnel or with IT Technical Support Contracts.
 
The following services are provided within the scope of Technical Support and Consultancy Services Agreement.

 

 

» Operation, maintenance and technical support of IT systems, infrastructure and services,
 
» Operation, maintenance and technical support of IT network and security hardware and software,
 
» Computers, printers, scanners etc. operation, maintenance and technical support of end-user products,
 
» Protecting, backing up, and recovering your data when necessary,
 
» Increasing system continuity and service quality with periodic maintenance and proactive studies,
 
» Periodic health screening and checkups.